Technology and Learning Services supports the mission of Salus at Drexel University by providing the technology tools and information access needs for learning, patient care, teaching, research, outreach and administrative functions. Our staff of dedicated professionals is committed to creating a culture of teamwork and service by focusing on integrity, accountability and creativity. Our goal is to provide the University with cutting-edge solutions to technology challenges, and to provide opportunities to advance the technology programs and skills of the University community.
Technology and Learning Services provides and supports all aspects of campus computing, networking, telecommunications, and Help Desk services.
Our systems and services include:
- Online teaching
- Remote access services
- Hands-on learning facilities
- Mobile communications
We offer additional services and strive to provide the best possible experience for students, faculty and staff. We collaborate with the University community to facilitate current and emerging technology resources and, above all, provide our students, faculty, and staff with uncompromising quality of service.
The landscape of systems and service-enabled applications include those that support and enrich learning, teaching, research, and administration. Users are provided with varying levels of access in computing infrastructure, as well as online teaching, remote access services, and mobile communications. We strive to provide the best technology and/or library experience for our Salus at Drexel community.
The University is in the process of implementing a single sign-on environment so that students, faculty, and staff will have one user account and password for all technology across campus.
If you have forgotten your Active Directory password (Windows, Blackboard, etc.), please visit the password reset portal.
If you have forgotten your MySalus password, please contact the Help Desk.
The Technology and Learning Services Help Desk provides students, faculty, and staff with a single point of contact for assistance with all technological and computer issues on campus.
If you are having password issues, please visit the Reset Password page.
For all other issues regarding the internet, computers, projection equipment, the phone system, etc., please contact the Help Desk directly using the contact information listed below and someone will be happy to help you.
Phone (from an on-campus telephone): ext. 1444
Phone (from an off-campus telephone): 215-780-1444
Email address: helpdesk@salus.edu
Note: Please contact the Help Desk directly (and not a staff member) when you are first reporting the issue. The Help Desk will assign a staff member to assist you based on the nature of your request.